Privacy
Last Modified: June 11, 2024
This Privacy Policy outlines our policies and procedures for collecting, using and disclosing your information. Users can access the Till Always service (the “Service”) through our www.Till Always.com website, applications on Devices, through API’s and through third parties. A “Device” is any computer used to access the Till Always Service, including, but without limitation, a desktop, laptop, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access to the Till Always Service, regardless of how you access it and by using our Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All the different forms of data, content and information described below are collectively referred to as “information.”
1. The Information We Collect And Store
We may collect and store the following information when running the Till Always Service:
Information You Provide. We collect some personal information when you register an account, such as your name, telephone number, email address and home and business postal addresses. You may also ask us to import your contacts by giving us access to your third party services (for example, your email account) or to use your social networking information if you give us access to your account on social network connection services. When you invite others to join Till Always by using our referral page, we will send them a one off email for that referral. You may also provide us with your contacts’ email addresses when sharing folders or files with them. We may also receive Personal Information (for example, your email address) through other users, for example if they have tried to share something with you or tried to refer Till Always to you.
Files. We collect and store the files you upload, download, or access with the Till Always Service (“Files”).
Log Data. When you use the Service, we automatically record information from your Device, its software and your activity using the Services. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, local preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your Files and other interactions with the Service.
Cookies. We also use “cookies” to collect information and improve our Services. A cookie is a small data file we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to gain a better understanding of how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
2. How We Use Personal Information
Personal Information. We may collect personal information which can be used to contact or identify you (“Personal Information”) during the course of using the Service. Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalise and improve your experience and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communication from us, please follow the “unsubscribe” instructions provided in any of this communication, or update your account setting information.
Geo-Location Information. Some Devices allow applications to access real-time location-based information (for example, GPS). Our mobile apps do not collect such information from your mobile device at any time while you download or use our mobile apps as of the date this policy went into effect, but may do so in the future with your consent to improve our Services. Some photos and videos you place in Till Always may contain recorded location information. We may use this information to optimise your experience. If you do not wish to share files embedded with your geo-location information with us, please do not upload them. If you don’t want to store location data in your photos or videos, please consult the documentation for your camera to turn off that feature. Also, some of the information we collect from a Device, for example IP address, can sometimes be used to approximate a Device’s location.
Analytics. We also collect some information (ourselves or using third party services) using logging and cookies, such as IP address, which can sometimes be correlated with Personal Information. We use this information for the above purposes and to monitor and analyse use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness and to verify users have the authorisation needed for the Service to process their requests. As of the date this policy went into effect, we use Google Analytics. To learn more about the privacy policy of Google Analytics, click here, and to learn how to opt out of that service click here.
3. Information Sharing and Disclosure
Your Use. We will display your Personal Information in your profile page and elsewhere on the Service according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please carefully consider what information you wish to disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We do not sell your personal information to third parties. We may also share or disclose your information with your consent, for example if you use a third party application to access your account (see below). You may also have the ability to make some of your information public through certain features of the Service. Public information may be broadly and quickly disseminated.
Service Providers, Business Partners and Others. We may use certain trusted third party companies and individuals to help us provide, analyse and improve the Service (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing and improvement of the Service’s features). These third parties may have access to your information only for the purpose of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. We use Amazon’s S3 storage service to store some of your information (for example, your Files) as of the date this policy went into effect. You can find more information on Amazon’s data security from the S3 site.
Third Party Applications. We may share your information with a third party application with your consent, for example when you choose to access our Services through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.
Compliance with Laws and Law Enforcement Requests; Protection of Till Always’ Rights. We may disclose files to parties outside Till Always stored in your Till Always and information about you which we collect when we have good reason to believe disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Till Always or its users; or (d) to protect Till Always’ property rights. If we provide your Till Always files to a law enforcement agency as set forth above, we will remove Till Always’ encryption from the files before handing them over to the law enforcement agency. However, Till Always will not be able to decrypt any files you encrypted prior to storing them on Till Always.
Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your Personal Information or Files, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.
Non-private or Non-Personal Information. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.
4. Changing or Deleting Your Information
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, you may update it by making the change on your account settings. If you no longer wish to use our service, you may send an email to info@Till Always.com with a request to delete your account. After deleting, our back off will send you an email to confirm your account has been deleted. In some cases we may retain copies of your information, if required by law. Please contact info@Till Always.com for any questions about your Personal Information on our Service. We will respond to your inquiry within 30 days.
5. Data Retention
We will retain your information for as long as you don’t cancel your account or request that we no longer use your information to provide you with services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Consistent with these requirements, we will try to quickly delete your information upon request. Please note, however, there may be a delay in deleting information from our servers and backed-up versions may exist after deletion.
6. Till Always Community
Our Service offers publicly accessible community services such as blogs, forums and wikis. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. Your posts may remain even after you cancel your account. Please contact privacy@tillalways.com for any questions about your Personal Information on our Service.
Our Site includes links to other websites, whose privacy practices may differ from Till Always’. If you submit personal information to any of those sites, your information is governed by their privacy statements. We recommend carefully reading the privacy statement of any website you visit.
7. Security
The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we have received it. However, no method of electronic transmission or storage is 100% secure. We therefore cannot guarantee its absolute security.
8. Changes to our Privacy Policy
This Privacy Policy may change from time to time. We will provide you with notice (for example, by email) if we make a change to this privacy policy which we believe materially reduces your rights. And we may provide notice of changes in other circumstances as well. You agree to be bound by the revised Privacy Policy by continuing to use the Service after those changes become effective.
